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    <description>Practical guides for small companies choosing and running a CRM: pipelines, quotes, self-hosting, GDPR and working from an assistant.</description>
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      <title>Connecting a CRM to Claude or ChatGPT with MCP</title>
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      <description>What the Model Context Protocol lets an assistant do in your CRM, what to check before you connect one, and why what it can’t do matters as much as what it can.</description>
      <author>Florian Amette</author>
      <pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate>
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      <title>CRM and GDPR: what a small company has to get right</title>
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      <description>A CRM is mostly personal data. The practical points for a small company: legal basis, how long to keep records, consent, rights requests and security. General information, not legal advice.</description>
      <author>Florian Amette</author>
      <pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate>
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      <title>How to choose a CRM for a small business: seven questions</title>
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      <description>Before you compare feature lists, answer seven questions about who enters the data, how email gets in, where it lives and what it really costs. Then test on real deals.</description>
      <author>Florian Amette</author>
      <pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate>
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      <title>Open-source CRM: what self-hosting really costs</title>
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      <description>A free licence doesn’t make a free CRM. The cost lines of self-hosting, how licences differ, what the AGPL asks of you, and how to tell whether it makes sense for your team.</description>
      <author>Florian Amette</author>
      <pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate>
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      <title>Sales pipeline stages: a simple set-up for a small team</title>
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      <description>How to define pipeline stages that mean something: five or six steps, each one proven by something the buyer did, plus next steps, weighted value and a weekly review.</description>
      <author>Florian Amette</author>
      <pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate>
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      <title>What to put on a sales quote, and how to get it accepted</title>
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      <description>The parts of a clear quote, how to handle tax lines and numbering, what to record when a customer accepts online, and what the rules in France say. General information, not legal advice.</description>
      <author>Florian Amette</author>
      <pubDate>Fri, 06 Nov 2026 00:00:00 GMT</pubDate>
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